Counseling Sessions are offered in person, by phone, or via secure online sessions
Online Sessions: Online counseling is a private, convenient, and secure way to get support. Many therapists are transitioning to online therapy to give clients more flexibility and freedom. Once you schedule a session with Dr. MacKinnon, you will be provided a link for an online session. Click on the link at the time of the online session. The video sessions are confidential and HIPPA compliant.
Phone Sessions: If you prefer a phone session, you will call Dr. MacKinnon at the time of the scheduled appointment.
In Person/Walking Sessions: Sessions can also be held in Dr. MacKinnon's private office in Mission Valley, or if you prefer to walk and talk we can arrange a seaside session along the San Diego coast.
Payment is accepted by cash, check, credit card, or online invoice.
Insurance: Dr. MacKinnon is an in-network provider for Cigna, United Health, Tricare, Aetna, Magellan, Optum, and MediCare. We are happy to bill the insurance directly for you.
For all other insurance, most PPO plans reimburse around 65-80% for providers outside of the network. You can be provided detailed monthly insurance invoices to submit for insurance reimbursement. The majority of insurance providers offer online claim submission services where you can upload the insurance invoice directly. If you would like to use your insurance, it is best to call them directly to ask about your coverage for out-of-network behavioral health care as well as the amount of your deductible.
"After multiple therapists and self-help books I had just about given up when I was introduced to Dr. Starr. She is so kind, compassionate, and accepting. She helped me to figure out how to find relief from my busy mind and live a life that I am proud of. I can't recommend her enough!" ~ M.D.